9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Chris Baxendale

Product Specialist

Hometown: Norman, OK
How Long Employed at Phillips Chevrolet: Since July 2015
Hobbies: Anything to do with automobiles, spending time with family and reading
Favorite Sports Teams: University of Oklahoma and Oklahoma City Thunder
Favorite Chevy: Chevy Corvette Z06
Favorite Food: A good steak
Favorite Song: "Rocket Man" - Elton John
Favorite Movie: No Country for Old Man
Favorite Vacation Spot: Las Vegas

I was born in Oklahoma City and graduated high school in 2001.
I joined the Air Force National Guard for 6 years. I also attended the
University of Oklahoma for 5 years. I have worked in the oil industry
for most of my professional career.



Personal Philosophy: "Live for this moment, the present is all that exists."

Email Chris or call 866-469-9000 ext. 368

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The team worked hard to get us what we wanted. They have gone out of their way to track down a specific type of truck wanted. Everyone at this dealership that we have come across is willing to help the customer. Great customer service. Thanks for everything. I recommend this dealership!

- Michelle

Overall it was a great experience. Very comfortable and feel that I got both a good value on a new car as well as value from my trade in.

- Brad W.

We walked in just wanting to look at a car we spotted on the internet, and walked out with a 2011 hhr. The service was friendly, and the rep didn't "pressure" us into buying the car. Instead, he worked with our price range. We also had a 4 year old, and the staff was very patient and accommodating with our family while we were taken care of.

- Red

Buying a car can be an overwhelming experience, but the guys/girls at Phillips made it a fun, painless one! Everybody was friendly; I will recommend them to everyone!

- Karen F.

I have never received the service I received from Phillips Chevy! My sales rep went above and beyond to ensure I received the best service possible. Everyone was so nice and helpful. I have told so many people about Phillips and will recommend anyone who is looking to purchase a new vehicle to your facility. Thank you!

- Carmen M.

Great dealership - would definitely recommend. Employees are great and I look forward to doing future vehicle purchases there.

- Michael D.

I have purchased many vehicles from Phillips and always received great service from the sales and service staff. I will keep making my purchases from them in the future. Keep up the great job! Thanks!

- Bill P.

We were treated with every courtesy. They made the process easy and this was important to us.

- Robert W.

The customer service as this establishment was by far the best service I have had. They were extremely friendly and accommodating as well as informative. The service done on my car was excellent and took no time at all. I would highly recommend people to come here and definitely will be coming back for future services. Keep up the good work!

- Stephanie N.

Our family has purchased six vehicles, new Chevy's, from Phillips in the last two years. This is by far the best run and family friendly dealer I have ever dealt with. This store could teach most of the dealers out there how to operate a store that is customer friendly. The employees cannot do enough to make your visit friendly and you get the feeling that they are a very honest family business. I recommend everyone to Phillips if they are looking for an auto. Keep up the good work, Phillips!

- Frank S.

The complete staff at Phillips was outstanding! We really felt comfortable with the entire process. We definitely will buy from you again!

- Thomas R.

My experience with Phillips Chevy was *excellent*. I'm a recent college graduate, and was in the market for a new car to get me from point A to point B - I had an idea of what I was looking for, but the tricky part was finding what I wanted in my price range. After finding the 2013 Chevy Spark, I knew that it was the car for me. Phillips had the exact car we were looking for at a price that no other dealership could beat. We had previously worked with a different dealership that was closer to us, and even they couldn't believe the amazing price Phillips was giving us (about 700 dollars less than the lowest offer we had found previously!). There was absolutely no hassle at all - no price haggling, no upselling - we got exactly what we inquired about, at the price listed on their website. The staff was even willing to work with us until after their normal business hours had ended - just so we could get the car as soon as possible. They were an absolute pleasure to do business with and made the hour drive to get there WELL worth it. I couldn't have asked for a better first car buying experience!

- Kelsey K.

We love our new Equinox, and had a great experience buying the car. Everyone at Phillips Chevrolet is very nice, very knowledgeable, and very professional. We have bought many vehicles there and would recommend them to everyone.

- Joy

No complaints. Your dealership is "One of a kind."

- Jacqueline W.

Everyone who needs to be in contact with the customer stays in contact with the customer. We received calls with updates from our service rep as well as courtesy calls from our salesman. We appreciate it. Our car was in the shop for about 5 days due to an uncommon problem, but we were frequently contacted and kept up to date.

- John B.

I bought my 2013 Chevy Malibu Eco from Phillips about a month ago. I received an email from them advising me that there was a recall on my car. I made an appointment and brought the car in. They let me know in advance that it would take a few hours. The whole time I was there waiting they offered to take my husband and I somewhere to eat or go and stretch our legs. They were very friendly, kept me posted on progress, and kept checking to make sure we were okay with the long wait. Highly recommend and I will be bringing my car back for all service here, even though I live an hour and a half away. They have a new loyal customer in me.

- Magda M.

We were treated with every courtesy. They made the process easy and this was important to us.

- Robert W.

The customer service as this establishment was by far the best service I have had. They were extremely friendly and accommodating as well as informative. The service done on my car was excellent and took no time at all. I would highly recommend people to come here and definitely will be coming back for future services. Keep up the good work!

- Stephanie L.

The complete staff at Phillips was outstanding! We really felt comfortable with the entire process. We definitely will buy from you again!

- Thomas R.

The experience was refreshing. They care about their customers and make sure that you are treated like a person, not a number.

- Donald W.

Great service! You tell them what you are looking for and they find it! Very easy to talk to, too. They make you feel welcome and do whatever they can to make sure you leave with a car and are happy about it.

- Nikki

Amazing experience! Made my first time car buying experience very delightful! I will recommend this dealership to everyone I know looking for a new car! Everyone is super nice and they actually care about your wants and needs!

- Mallory

We walked in just wanting to look at a car we spotted on the internet, and walked out with a 2011 HHR. The service was friendly, and the rep didn't "pressure" us into buying the car. Instead, he worked with our price range. We also had a 4 year old, and the staff was very patient and accommodating with our family while we were taken care of.

- Red Wagon

The internet response was very quick, which led us to test drive the 2011 Cruze at Phillips Chevrolet. Henry King was very helpful and knowledgeable about this car. The inventory to pick from was tremendous, but we quickly narrowed down our choice. The negotiation part was handled appropriately, since our trade in vehicle was given a sincere amount. When the deal was finalized, Harry Mays and Matt Braley handled the financing and paperwork effortlessly. Overall, it was a very positive experience at Phillips Chevrolet.

- Robin

Phillips Chevrolet has nice people and handle business really good when people come to buy a car. And the service department has really nice people, too.

- Willie S.

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