9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Floyd Brown

Product Specialist

Hometown: Markham, IL
How Long Employed at Phillips Chevrolet: Since August 2015
Hobbies: Listening to music, lifting weights, watching sports, reading and traveling
Favorite Sports Team: Chicago Bears, Bulls and Blackhawks
Favorite Chevy: Chevrolet Impala
Favorite Food: Chicken
Favorite Song: "6 Man" - Drake
Favorite Movie: 300
Favorite Vacation Spot: Jamaica

Personal Philosphy: "Go big or go home!"

Email Floyd or call 708-474-0000 ext. 618

I stepped into Chevy and Floyd helped me right away. He told me everything I needed to know and all about getting the car I wanted. He helped me with the sales part, the overall pricing, and was very accommodating with all of my many questions. Thanks Floyd! Go see him!

- Peterbr23

I visited Phillips Chevy to buy a truck for my father. Right away Floyd Brown helped us find a Silverado that met all of his needs. He was attentive, patient, and very fun to work with. He made sure my father was well taken care of, and beat pricing we'd seen at other dealerships around Illinois. His manager James Major introduced himself and helped explain services we can expect from Phillips. We also met Mr. King who helped us pick out the right add-on accessories and protection packages! I will certainly be recommending Phillips Chevy, and in particular Floyd Brown, to any friends and family looking to buy a new or used car!

- Mike D.

Let me start by saying I had the most wonderful car buying experience that anyone could ever wish for. My car salesman Floyd Brown was absolutely phenomenal! He made me feel at home and he was fighting to get me the best deal possible. I am so glad that I stopped in with my wife and we got the car that we wanted for a price that was reasonable and affordable.

- Jamal

The salesman Floyd Brown spoke well to my husband and I. He took his time explaining how the process will go for the two of us and he also came to check on us to make sure that we were comfortable within our time being there. He thoroughly explained what was happening throughout the process step by step and we were guaranteed to leave with a vehicle that same day with no hesitation. I recommend Phillips Chevrolet to anyone searching for a great reliable car and ask for Floyd Brown when you arrive because he has patience and understands your time is everything. Well worth going there greatly suggest it.

- LadyTee

Floyd was GREAT!! I'm really not a fan of dealerships but Floyd made my experience at Phillips great. He has the best customer service and doesn't try to push you into making decisions. He makes you feel like you all are working together to get this done. I will definitely recommend everyone I know to come to Phillips and come see Floyd. Thanks Floyd!!!

- Derrick

When I first entered Phillips Chevrolet store, I was not sure I was going to buy a car. I was looking for a good deal on a Trax and that’s when Mr. Brown approached me. He was very nice and also had a wonderful and positive attitude. He helped me out and was able to get me what I was looking for. He did take his time to listen to me and was very helpful!! Thank you Mr. Floyd Brown.

- Maria

Well let's begin with the attentiveness of the employees and their very friendly attitudes. From the salesman to the managers. All were nice. They found the best deal to suite me and upgraded me to something better! I can't remember the sales manager that helped, name but he was just as pleasant as the salesman!

- Cmalecon

I would love to thank the staff at Phillips Chevrolet in Lansing for making my first time experience as a new car shopper day as easy going and relaxed as possible. I trust that I got a fair deal and was pleased with my service. Yes I highly recommend this dealership and especially my sales rep Floyd!

My husband and I entered Phillips Chevrolet looking for an associate and Josh promptly stepped in and provided us with our best options. He was so professional, honest and personable. We became a new car owner for the second time around. A great big thanks to Josh, Floyd and the other awesome associates we met during this purchase. I would highly recommend Phillips to our family and friends!!

- Cherylynne

I recently purchased a Chevy Malibu from Phillips Chevrolet. Floyd, the salesman, was very personable and actually fun to be around. He helped make the car buying experience less stressful. Everyone at the dealership was extremely nice, not to mention I feel like I got a new car for a decent price in the price range I was hoping to be.

- Samike

I had an incredible experience at Phillips Chevrolet! My salesman, Floyd Brown, did an excellent job with providing superior customer service. He went above and beyond to ensure my new vehicle purchasing experience was exceptional. I would recommend Phillips Chevrolet and Floyd in the future!

- Alicia

It was quickly clear to me that Chris and his team at Phillips are highly trained and committed to 100% customer satisfaction. I came from California to buy a car from them and they made sure everything was ready for me when I arrived. Not only did they take care of all my transportation to and from the airport but also arranged the delivery transportation for my newly purchased car back to CA. Every person at Phillips with whom I spoke to over the phone came to welcome me when I arrived. Even after the sale, Chris and his team checked back frequently to make sure the car arrived safely and that I was happy, even expediting paperwork to my local DMV. The complete deal I got from Phillips -knowledge of car, customer focused service and even price - was unparalled by any dealer I worked with during the locating of my car. Even after the cost of airline tickets and delivery transportation were included in my decision, the total was better than my own local dealers! I will buy from Phillips and Chris again and I live thousands of miles away! Thanks Chris! Absolutely loving this car!

- c6z

Had a great experience. Finally driving the truck I wanted and got an excellent price. The staff is thorough and very knowledgeable. Was even offered a great Italian lunch while there! I recommended and the inventory is vast.

- Tom

Great experience. There was no high pressure tactics ( I appreciate that). Courteous, knowledgeable, helpful, and concerned staff. As I moved through each step of the purchase process, I was consistently impressed with the level of professionalism. I will go back to Phillips Chevrolet to purchase our next vehicle. I have told friends and family about our experience here an recommend them as well. I have also work in this business and truly say this a wonderful place to purchase your vehicle from.

- nestortara

From the first point of contact with the Internet sales and BDC department, to the delivery. Everything was FANTASTIC!

- Amelia S.

I purchased a 2014 Chevy Cruze LT everyone in the place was so nice and helpful. This didn't end when I drove off the lot. Anytime I've had to deal with Phillips Chevrolet it's always been the best customer service. I will buy my next car here.

lulu

They work hard at Phillips Chevrolet to take care of customers. They were trained very well in customer service. Many fine employees there. Superior customer service here.

- Dzadzy

The entire car buying process was so easy! I hadn't bought a new car from a dealership in almost 20 years, and Phillips Chevrolet made the whole process easy and smooth! The internet pre-processing and personal chat was a great way for us to start the process the day before, so when I walked in the next day, my financing was set and ready to go. No need to sit and wait for a loan approval. With a hectic schedule, that made a HUGE difference.

- Jman

My sales person Joe Snaidauf was the best. If I had any question he answered them or was able to go to the right person to get the answers. Every person I dealt with was knowledgeable, professional, and courteous. I will most certainly be happy to purchase any future vehicles from Joe Snaidauf at Phillips Chevrolet of Lansing.
- KMickle

I found my experience at Phillips Chevrolet to be a positive and rewarding experience as far as buying a new car. The aftermarket service and coordination between departments was timely and without any major problems. I would further recommend if you are in the market for a new automobile that delivers quality service and people of integrity and knowledge of their products to visit Phillips Chevrolet first. I shopped around and this was the best in the greater Chicago area!

Dennis C.

This team was outstanding, I would put as the hands down winner of the best customer sales and support award and winner. Keep making people and their families happy!

- Crossn

I received top notch service from beginning to end. Phil and Barry are among the best people you could have working at your dealership. They gave me the attention I needed in purchasing a new vehicle not to mention how I wanted it to be done. I would recommend to any of my friends looking to purchase a vehicle to go see this dealership. Everyone else I met and dealt with were professional and courteous, Good Job Phillips, keep it up!!

- daburgh

Friendly staff and quick to answer any questions you may have about their cars. They have a wide selection to choose from. Shopping on the internet was very helpful to save me time in finding just the right vehicle.

- trwasmer

Phillips is a great place,we shopped around three local Chevy dealers starting at Phillips and ended up back there because they were honest and very helpful. I purchased a new Chevy Cruze LT from them. I would recommend them to anyone looking for a new or used vehicle.

- RStepp

I had a great experience with Dennis Tibbs. He is very knowledgeable and a very welcoming person. I would highly recommend this dealership. They treat you like one of their own without the pressure tactics. The sales manager Walter Fields was also very friendly and helpful in trying to get the best numbers that worked for me. Another good experience was had with Henry King for aftermarket sales, and Tom Kernagis of finance. They took their time to make sure I understood the products that they were offering. There was no pressure to buy anything at all. The working atmosphere here seemed family like which is enjoyable to see. I would definitely recommend this dealership!

- DVapor

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