9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Howard Ward

Sales Manager

Hometown: Chicago, IL
How Long Employed at Phillips Chevrolet: Since April 2009
How Long in the Car Business: Since 1998
Hobbies: Fishing, Sports
Favorite Sports Teams: Chicago White Sox, Bulls and Bears
Favorite Chevy: Chevy Camaro
Favorite Food: Seafood/Italian
Favorite Movie: The Usual Suspects
Favorite Vacation Spot: Las Vegas

I was born and raised on the south side of Chicago.
I studied economics at the University of Illinois. I love
working at Phillips Chevrolet because after a lengthy
career in the car business, I still love helping people.

Favorite Quote: "Playoffs?!"

Email Howard or call 708-474-0000 ext. 405

What an Amazing experience. Donna Lee was wonderful. She really helped us find the right car for us. Thanks to Donna we found exactly what we were looking for and we will recommend this dealership to other people. All the staff was excellent. Howard Ward made sure we were satisfied with the car we purchased.

- Kenneth D.

Some car dealers are only interested in selling their cars, but the good people at Phillips Chevrolet in Lansing, IL do much more. They do their best to help dreams come true. They really do work with their customers. I give special thanks to Philip Dean, Phil Jarad, Henry King and Howard Ward for working with me. For my birthday, I got a great car. Thanks to you all!

- Andrew J.

My review is three fold. Sales- Awesome experience! I hate feeling pressured; I am a look things up-wait-wait- then buy kind of girl. It took 4 months before I actually purchased a vehicle from Phillips Chevy, and each time I walked into the dealership, my salesman answered all of my questions, allowed me to test drive, and research to my heart’s content. I truly appreciated the no hassle approach- I eventually bought my car and I am more than pleased with the experience.Thank you!!! Service- I have had multiple experiences with Service from oil changes to simple repairs with all of my Chevy vehicles. I am so very grateful for the professional team of advisers and service mechanics that I have encountered. The service work done is accurate, timely, and efficient. I honestly would not take my vehicle anywhere else. KATHY CULLICK! You are professional, friendly, helpful, and a woman of your word!! She calls me and gives me updates about my vehicle; she works behind the scenes to assure the work is being done. She's very personable and gets the job done!! You are amazing and I hope Phillips Chevy realize the true asset you are to their company. Management- I appreciated all of the follow up calls after purchasing my vehicle. The business means business about customer service. Please continue this part of the experience. I would highly recommend this company for your car buying and service needs. WELL DONE Phillips Chevy!

- Tara

Some car dealers are only interested in selling their cars, but the people at Phillips Chevrolet in Lansing, IL do a lot more than that! They do their best to help dreams come true. They really do work with their customers. I give special thanks to: Philip Dean, Phil Jarad, Henry King and Howard Ward for working with me. For my birthday, I got a great car. Thanks to you all.

Andy J.

I came to the dealership simply to look and not totally sold on buying. Joe and Howard were great once I found a truck I liked and worked with me the entire time to get the best numbers for me, and to make sure I was taken care of! Thanks!

- HGroves4444

I couldn't have been more pleased with my purchase experience of a new Chevrolet Cruze at Phillips Chevrolet in Lansing. Every person that I dealt with was professional and courteous. Got a great no-hassle deal and will return the next time I'm purchasing and will recommend this dealership to others also.

-Tim O.

I bought a 2014 Camaro 2SS/RS from Phillips. They were the only Chevy Dealership that had a black on black Camaro, with a stick shift, and other options I wanted within 25 miles or so of my home. My salesman Phillip Derkacy and sales-manager Howard Ward let me test drive it twice and worked with me on the price for a couple days. I wanted a couple of things to be done to the new car and they did them for me. Overall I'm impressed with this dealership, thanks!

- Maudy13

Howard Ward has always been a great salesman. I appreciate doing business with him. Mike Darge has also been awesome to work with. I will continue to do business with these gentlemen. They both have made my buying decisions easy and painless. Thank you guys.

- Gino P.

I went to Phillips Chevrolet to look at cars. I meet my sales person Howard Ward how is friendly and very helpful finding the vehicle I wanted. Every time I go to Phillips Chevy for help or information Howard is always there to help me. When I want to buy a new vehicle I'll go to Howard Ward at Phillips Chevy.

- Jeff

This is my third vehicle from your salesman Howard Ward. He is the absolute best! He was friendly, courteous and he listened to my desires. We together crafted the car and the deal to fit my needs. Thank you Howard for your time and patience. It is nice to see big companies hire competent people to serve the public.

- Joyce M.

I have purchased several vehicles from Phillips Chevy, and my experience with the Phillips team has been great. Mark, Howard and the rest of the team are very knowledgeable and professional. That's why I continue to purchase my vehicles from Phillips Chevy. I strongly recommend any one who is looking for a vehicle new or used to shop at Phillips Chevy.

- Brook

My family has been buying cars off Howard Ward for a while now. He is very honest and will get you what you are looking for as well as what is in your budget. I have recommend Howard to everyone I know. He's the BEST!

- Donna

I went to Phillips to see what they would give me for my 2010 Equinox and to my surprise they paid off my old vehicle and gave me money back to apply towards a new vehicle. Howard provided a professional and personable image which made the dealing easy for me. Howard showed an understanding of price vs. livelihood and worked to make the best deal he could. A good salesman who didn't force me into anything but provided me with the information to make my own decision.

- Bev

Mr. Howard Ward was exceptionally knowledgeable on the vehicle that I purchased, and he handed me the keys to my 2011 Tahoe. My experience with my purchase was excitingly smooth thanks to Mr. Ward and his management team. Everyone was openly friendly and gave me great customer service throughout the process, thanks again!

- Sean

Been a loyal customer to Phillips Chevrolet for many years. I have always been pleased with the service I received as well the awesome vehicles that are there. I have had the pleasure of knowing Howard Ward for close to two years now. Howard has great customer service skills and understands his customer's needs. Howard has meant a great deal to me and my family especially to my mom who is no longer with me Howard treated my mom so well and really liked him knowing he is a good guy.

- Ryan D.

Howard was an "absolute gem." I enjoyed doing business with him. I will definitely buy my next car from him! Thank you, Howard!

- Julie T.

My sales person Joe Snaidauf was the best. If I had any question he answered them or was able to go to the right person to get the answers. Every person I dealt with was knowledgeable, professional, and courteous. I will most certainly be happy to purchase any future vehicles from Joe Snaidauf at Phillips Chevrolet of Lansing.
- KMickle

I found my experience at Phillips Chevrolet to be a positive and rewarding experience as far as buying a new car. The aftermarket service and coordination between departments was timely and without any major problems. I would further recommend if you are in the market for a new automobile that delivers quality service and people of integrity and knowledge of their products to visit Phillips Chevrolet first. I shopped around and this was the best in the greater Chicago area!

Dennis C.

This team was outstanding, I would put as the hands down winner of the best customer sales and support award and winner. Keep making people and their families happy!

- Crossn

I received top notch service from beginning to end. Phil and Barry are among the best people you could have working at your dealership. They gave me the attention I needed in purchasing a new vehicle not to mention how I wanted it to be done. I would recommend to any of my friends looking to purchase a vehicle to go see this dealership. Everyone else I met and dealt with were professional and courteous, Good Job Phillips, keep it up!!

- daburgh

Friendly staff and quick to answer any questions you may have about their cars. They have a wide selection to choose from. Shopping on the internet was very helpful to save me time in finding just the right vehicle.

- trwasmer

Phillips is a great place,we shopped around three local Chevy dealers starting at Phillips and ended up back there because they were honest and very helpful. I purchased a new Chevy Cruze LT from them. I would recommend them to anyone looking for a new or used vehicle.

- RStepp

I had a great experience with Dennis Tibbs. He is very knowledgeable and a very welcoming person. I would highly recommend this dealership. They treat you like one of their own without the pressure tactics. The sales manager Walter Fields was also very friendly and helpful in trying to get the best numbers that worked for me. Another good experience was had with Henry King for aftermarket sales, and Tom Kernagis of finance. They took their time to make sure I understood the products that they were offering. There was no pressure to buy anything at all. The working atmosphere here seemed family like which is enjoyable to see. I would definitely recommend this dealership!

- DVapor

The Phillips Chevrolet Family made me feel like I was the most important person in the dealership. They were very professional, friendly and knowledgeable. The process was smooth sailing from the time Cristina answered my phone call and told me someone will be waiting when I arrived. Barth Eastman made buying my new 2015 Equinox as easy as ordering a pizza. I said what I wanted and he DELIVERED. Dennis Miller and James Major did the finishing touches and made my smile a mile long. To sealed the deal Michael Maheras told time out of his day to greet and thank me. I have never brought a car from a place that made me this comfortable and the process so fast and easy. I recommend the Phillips Chevrolet Family to anyone that buying a car. Also I must mention that Barth showed so much hospitality, he not only brought me and my family lunch during the short wait, he DELIVERED it!!! Thank you al

- LaTonya M

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