9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Troy Ivory

Product Specialist

Hometown: Markham, IL
How Long Employed at Phillips Chevrolet: Since January 2016
How Long In The Car Business: Since May 2003
Hobbies: Reading, traveling, cooking and hanging out with friends
Favorite Sports: Chicago Cubs and Bears
Favorite Chevy: Chevy Camaro
Favorite Food: Seafood
Favorite Song: "Best You Ever Had" - John Legend
Favorite Movie: Pulp Fiction
Favorite Vacation Spot: Los Angeles, CA

I am the youngest of four, two brothers and a sister.
I have three beautiful children, ages 22,16,10. I love
sports and spending time with family and friends.

Mission Statement:Nothing is as contagious as enthusiasm.

Email Troy or call (708) 474-0000 ext. 620

My salesman, Mr. T.J. Pacocha was waiting at the door when my wife and I drove in the lot. He is a very good salesman who was very patient with an old man and an old woman. He explained everything and answered every question. He spent a lot of time with us not knowing whether we were going to buy or not. We were supposed to pick up our car at 12 noon on Wednesday October 5, 2016 . Mr. Pacocha did not start work until 1:00 pm that day but Mr. Troy Ivory got us started on our finishing paperwork as if he were our original salesman. Mr. Mark Hawkins, the finance manager, painstakingly explained everything about our financing. Mr. Henry King explained all of the aftermarket car necessities. This is a very solid dealership whose intention is for you to have a good experience. My wife and I were both impressed.

- Herbert and Evely

Throughout numerous generations, my family has owned many Chevrolet vehicles. I wanted to continue such tradition, so I researched the best car dealerships to visit. I, myself, am a sales representative, so I knew what type of customer service I was looking for, nothing less. Long story short, salesman, Troy Ivory, helped me get the car I AMBITIONED for!!! Style, mechanical, price, all the above! I would definitely recommend this dealership to friends, family, and acquaintances!

- Amarez

I inquired on a vehicle though internet sales from the Phillips website. Their internet price was approximately $500 less than any other dealer for the same exact car within 75 miles of my home. When comparison shopping, another dealer located a few miles from my house, told me that Phillips won't honor their quoted price and that you will waste a trip. They did honor the internet quote and I was able to negotiate a slightly better price with my salesperson Troy (and the rest of the sales managers). The experience was a pleasant one - and everyone I met were not like the typical car dealer "types". Henry in the accessories/aftermarket team worked out a fair deal on a vehicle protection plan. And the Finance experience was highly streamlined. Overall, buying a car is never a "fun" process, but these guys walked the talk, and minimized the normal and expected games that occur at many dealers. I am very happy with my experience at Phillips and will recommend others to give them a chance to earn their business.

- Upnorthwi

It's been a long time since I purchased a new car and a bit of anxiety always comes with it. I want to thank the entire team at Phillips Chevrolet for removing that anxiety from the moment I pulled into the lot. The entire staff was cordial and friendly. I want to give special thanks to Troy Ivory for the calm, confidence and knowledge he displayed during the process and Paul Kay for taking the scary out of "going to the FINANCE OFFICE" I will highly recommend this dealership to anyone interested in buying a car.

- Trax31

Troy Ivory was an awesome salesman. Thanks Phillips Chevrolet! We need more nice and friendly people like Troy everywhere. They literally did not let me leave the dealership without me being satisfied and fully comfortable with the vehicle I have. Thanks very much!

- Deneen M.

Phillips is a great place. I never have been to a dealership with things going this smoothly. I came in and got the car I wanted. The staff was friendly and never helpful. I will be back. Thanks Donna Lee you rock!

- tyreehorn

I have to say that Phillips Chevy is hands down the best Chevy dealer in town. The environment is extremely welcoming, and everyone seems to have great work ethic. My sales consultant, Donna Lee, was a phenomenal help. She really fought for me and worked extremely hard to get me approved for a vehicle. When I went in I was only hoping to get a used vehicle, but Donna got me in a brand new vehicle! Please give Donna Lee a promotion or raise. I recommend anyone who's on the market for a new car take a visit to Philips Chevy. Ask for Ms. Donna Lee!

- mrtorybryant

I came in to Phillips to see about a new work truck. Donna was professional and knowledgeable about every car on the lot. She showed me a few vehicles going off of my preferred vehicle choice. She was able to get me the truck I wanted at the price I wanted to pay. Thanks Donna Lee! I will refer anyone looking to purchase a vehicle to Donna, she will get them on the road!

- dstockz

We went in to start our search for a new car but not expecting to get one right away. Donna Lee listened to what we said and helped us narrow down our search. She helped us get a vehicle that we love and can afford rather than just any car. She was very attentive and made it a wonderful experience. She made sure that she fully understood our needs.

- Garfam

I was not expecting the treatment I experienced. Donna was very helpful and warming. The dealership worked with me in my time of need.

- Mpierce

I would like to thank the whole team at Phillips Chevrolet in Lansing! They helped me find the perfect car, that I would feel safe in when on the highway. I personally want to thank Mike Maheras, Donne Lee, and Kathy Cullick for finding me my car! I got a 2015 Malibu and I love how the handles feel and it’s very comfortable. I suggest you go to Phillips Chevrolet in Lansing if you want good people to help you find the perfect car! They get 5 stars from me!

- Daniel D.

Phillips has great deals and nice service! I got the car I wanted with the price I wanted and overall the experience was excellent! And the place was nice and clean!

- Lamart

I recently purchased a vehicle from Phillips Chevrolet and I was so pleased with the service! Every single person that I interacted with greeted me with a smile and put forth every effort to get me the best deal possible. Donna Lee was an excellent saleswoman. She was very knowledgeable about all features and option available. I would recommend anyone to go and see Donna if they looking for someone to listen to what they want in a car and help them reach their goal with patience. I would also recommend Phillip Chevrolet to anyone looking to purchase a new or used vehicle!

- Shayna C.

I've taken our vehicles to get service work done and I’m always satisfied with everything. That's why I chose this dealership to buy another car. Donna Lee kept me well informed of every step of the buying process. She is definitely a great salesperson. Tom and Mark were very helpful and made sure I was satisfied with my purchase. Thanks again!

- LC

I went in to look at a 09 HHR. Donna was extremely helpful and a lovely woman to accompany me on my journey to a new vehicle. She was a fabulous woman with good intentions. Phillips was a great establishment to spend an afternoon in signing and meeting many employees who have nothing but smiles on their faces and a will to help in getting a new car.

- Katie S.

I was not expecting the treatment I experienced. Donna was very helpful and warming. The dealership worked with me in my time of need.

- Mpierce

The car buying experience at Phillips Chevrolet was the most pleasant experience I have EVER had at a dealership. Donna Lee was very friendly, knowledgeable and helpful while we went through the entire process. I got the trade in price I needed, the new car price I was very happy with, and I drove out of there with a 2015 Malibu that I LOVE. Thanks to Walter for all of his help too in the negotiations.

- Wiseguy

What an amazing experience. Donna Lee was wonderful. She really helped us find the right car for us. Thanks to Donna we found exactly what we were looking for and we will recommend this dealership to other people. All the staff was excellent. Howard Ward made sure we were satisfied with the car we purchased.

- Kenneth D.

Donna Lee was helpful and knowledgeable about the vehicle we were interested in. She did everything she could to get us the best deal. I will give her name to anyone who is looking for a vehicle because I know she would treat them with the up most respect.

- Cgarus

I had not purchased a car in 20 years and was not looking to purchase one this past Thursday. My husband met Donna Lee after getting his car service and asked for her card. I called Donna to just ask a few questions and she requested that I go online and pick a car I liked. To make a long story short I went into the Dealership in Lansing. Donna had the car I liked the Chevy Cruze and she even picked out the color she thought I would like. Meeting Donna for the first time was a pleasure, not pushing but appears to care about me as a person and made me feel like I was part of her family.

- Fannie B.

Thank you Donna!! My husband and I want to say thank you Phillips Chevrolet, the customer service is wonderful. It's nice to come into a dealership and be treated as human beings, no matter what your situation is!! We thank everyone that worked really hard with us. Have a blessed day and please continue to strive for the best for your customers. We have no problem with recommending anyone to Phillips Chevrolet!!

- Joy O.

Thank you Donna Lee for helping me purchase my New Sonic. I had a blast with your service.

- Kelvin T.

My experience with Phillips in Lansing was great! Donna was an excellent sales person. She was honest with me. She was concerned about my needs for a comfortable payment. I got my Chevy Cruze 2014 and I am a satisfied customer. I thank God for using her on my behalf also for blessing her with completing a sale on July 23, 2014 DONNA AWESOME!!

- Bookertp

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