9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Jim Bell

Warranty Coordinator

Hometown: Channahon, IL
How Long Employed at Phillips Chevrolet: Since July 1970
Hobbies: Travelling
Favorite Sports Teams: Chicago White Sox and Bears
Favorite Chevy: Chevy Equinox
Favorite Food: Italian
Favorite Movie: On Golden Pond
Favorite Vacation Spot: The Carribean

I was born and raised in Frankfort, Illinois. I came to work
at Phillips in 1970 when I was 16 years old and started out
as a porter. I've been here ever since. I am married to my
lovely wife and we have two daughters and four grandkids
who we love to spend time with.

Favorite Quote: "Forget all the reasons it won't work and believe the one reason that it will."

Email Jim or call 866-469-9000 ext. 335

This dealership is exceptionally good. Personnel are knowledgeable, friendly, and the car was ready faster than expected.

- Lydia K.

Once again I feel compelled to comment on the service from Phillips' team, a team of true professionals. Friendly atmosphere, and excellent service. I am very protective of the cars I own and completely trust the skill and care consistent of the Phillips' Service Department! Thanks guys.

- Russell

The customer service as this establishment was by far the best service I have had. They were extremely friendly and accommodating as well as informative. The service done on my car was excellent and took no time at all. I would highly recommend people to come here and definitely will be coming back for future services. Keep up the good work!

- Stephanie N.

Our family has purchased six vehicles, new Chevy's, from Phillips in the last two years. This is by far the best run and family friendly dealer I have ever dealt with. This store could teach most of the dealers out there how to operate a store that is customer friendly. The employees cannot do enough to make your visit friendly and you get the feeling that they are a very honest family business. I recommend everyone to Phillips if they are looking for an auto. Keep up the good work, Phillips!

- Frank S.

I drive 45 minutes to get to this dealership to purchase and service my cars. That should say it all. I always get great all around service!!!

- Moto

I was treated fair and with respect I received a great deal on my new Chevrolet. I would recommend Phillips Chevrolet to my family and friends I will return to Phillips next time I buy a car

- Ted

We love our new Equinox, and had a great experience buying the car. Everyone at Phillips Chevrolet is very nice, very knowledgeable, and very professional. We have bought many vehicles there and would recommend them to everyone.

- Joy

Everyone who needs to be in contact with the customer stays in contact with the customer. We received calls with updates from our service rep as well as courtesy calls from our salesman. We appreciate it. Our car was in the shop for about 5 days due to an uncommon problem, but we were frequently contacted and kept up to date.

- John B.

I have purchased many vehicles from Phillips and always received great service from the sales and service staff. I will keep making my purchases from them in the future. Keep up the great job! Thanks!

- Bill P.

I am very pleased with the way they have treated both me and my car!

- Wayne L.

The service department went above and beyond to repair a flat tire on my car that was in my garage at home. They sent someone from Phillips service to my house, take off my tire, bring it back to the dealership, repair it and then bring it back to my house and put it back on my car. Everyone in the service department is always professional, friendly, and helpful! I have never been disappointed! Highly recommend Phillips!

-Corie P.

This dealership made me feel very well taken care of. I felt as though they cared about me as a person as well as a customer. It was a welcoming experience!

- Devon H.

Very good experience. Thorough review of the vehicle I was considering and friendly tour of service area. Was very much impressed by the service department and their courtesy. Thanks!

- pgawle

I purchased my previous car from the dealer. I have always found the service dept exceptional. When we were in the market for a new vehicle we did not hesitate to return to Phillips. Great people, great sales and service departments. Why go anywhere else!

- nylirret

I brought in my 2014 Cruze for an oil change. Not only did I receive an oil change, but I received a free car wash, tire rotations, and an inspection for free! The staff were so nice. They also are! I was very satisfied with my service and without a doubt would recommend anyone to come here!

- Cleontra J.

From the first point of contact with the Internet sales and BDC department, to the delivery. Everything was FANTASTIC!

- Amelia S.

I purchased a 2014 Chevy Cruze LT everyone in the place was so nice and helpful. This didn't end when I drove off the lot. Anytime I've had to deal with Phillips Chevrolet it's always been the best customer service. I will buy my next car here.


They work hard at Phillips Chevrolet to take care of customers. They were trained very well in customer service. Many fine employees there. Superior customer service here.

- Dzadzy

The entire car buying process was so easy! I hadn't bought a new car from a dealership in almost 20 years, and Phillips Chevrolet made the whole process easy and smooth! The internet pre-processing and personal chat was a great way for us to start the process the day before, so when I walked in the next day, my financing was set and ready to go. No need to sit and wait for a loan approval. With a hectic schedule, that made a HUGE difference.

- Jman

It was quickly clear to me that Chris and his team at Phillips are highly trained and committed to 100% customer satisfaction. I came from California to buy a car from them and they made sure everything was ready for me when I arrived. Not only did they take care of all my transportation to and from the airport but also arranged the delivery transportation for my newly purchased car back to CA. Every person at Phillips with whom I spoke to over the phone came to welcome me when I arrived. Even after the sale, Chris and his team checked back frequently to make sure the car arrived safely and that I was happy, even expediting paperwork to my local DMV. The complete deal I got from Phillips -knowledge of car, customer focused service and even price - was unparalled by any dealer I worked with during the locating of my car. Even after the cost of airline tickets and delivery transportation were included in my decision, the total was better than my own local dealers! I will buy from Phillips and Chris again and I live thousands of miles away! Thanks Chris! Absolutely loving this car!

- c6z

Had a great experience. Finally driving the truck I wanted and got an excellent price. The staff is thorough and very knowledgeable. Was even offered a great Italian lunch while there! I recommended and the inventory is vast.

- Tom

Great experience. There was no high pressure tactics ( I appreciate that). Courteous, knowledgeable, helpful, and concerned staff. As I moved through each step of the purchase process, I was consistently impressed with the level of professionalism. I will go back to Phillips Chevrolet to purchase our next vehicle. I have told friends & family about our experience here an recommend them as well. I have also work in this business & truly say this a wonderful place to purchase your vehicle from.

- nestortara

Everyone there was great and very helpful. They made sure i was informed of everything that was going on in my car and was very professional.

- dclopez

I would recommend this service center for the following reasons: It is very clean and the people you deal with are polite. They took special pains to order the part and once it was received, called me immediately so that I could arrange to bring the 2013 Cruze in. I was especially delighted to hear that the service actually cost less than I anticipated. I am always happy to go to Phillips Chevrolet!

- Mary M.

I am very happy to take my vehicle to Phillips Chevrolet for service. As I expected, the service department is just as great as the sales department. I love Philips Chevrolet in Lansing overall. No one else will touch my car for service but Philips Chevrolet Service Department. Keep up the great work and I'll see you soon for general maintenance.

- Bennetta G.

I purchased my Chevy from a different dealer but I've been bringing it to Philips for service, since it is located near my job. I love their outstanding customer service!! I can drop my car off on my way to work and pick it up after work, and they will even provide me with a ride. I've had 3 outstanding experiences with their service department and I would highly recommend their service department. They have a very clean facility with qualified and friendly staff.

- Ebony

Tim is an excellent service department guy who took good care of me. I would definitely recommend him for a promotion anytime because he is awesome. I will always ask for him when I come back for any kind of service in the future. Phillips should definitely be proud to have a guy like Tim working for them.

- Mark D.

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