9700 West Lincoln Hwy
Frankfort, Illinois
Sales: (866) 469-9000
17730 Torrence Avenue
Lansing, Illinois
Sales: (866) 474-2222

Sean Sims

Service Specialist

Hometown: Chicago, IL
How Long Employed at Phillips Chevrolet: Since December 2014
How Long in the Car Business: Since December 2009
Hobbies: Playing basketball, spending time with my kids, playing the drums and fishing
Favorite Sports Team: Dallas Cowboys
Favorite Chevy: Chevrolet Impala
Favorite Food: Chicken Fried Rice
Favorite Song: "Man in the Mirror" by Michael Jackson
Favorite Movie: Belly
Favorite Vacation Spot: Atlanta, GA

I love road trips with great music. The car business has changed
my life in a positive way! I look forward to a bright future with
GM and advancing my career.

Favorite Quote: "The sky is the limit!"

Email Sean or call 708-474-0000 ext. 421

Kathy Cullick was my service advisor. She was thorough and friendly. Overall, a great customer service person. Work was done in timely manner and I was given a ride to and from the dealership.

- Rich B.

The service was scheduled and I was taken in on time and Kathy gave me a time line when the work may be complete. She was very friendly and made you feel like family.

- Tyree

The service was scheduled and I was taken in on time and Kathy gave me a time line when the work may be complete. She was very friendly and made you feel like family.

- Tyree

Kathy Cullick was my service advisor. She was thorough and friendly. Overall, a great customer service person. Work was done in timely manner and I was given a ride to and from the dealership.

- Rich B.

Everyone there was great and very helpful. They made sure i was informed of everything that was going on in my car and was very professional.

- dclopez

I would recommend this service center for the following reasons: It is very clean and the people you deal with are polite. They took special pains to order the part and once it was received, called me immediately so that I could arrange to bring the 2013 Cruze in. I was especially delighted to hear that the service actually cost less than I anticipated. I am always happy to go to Phillips Chevrolet!

- Mary M.

I am very happy to take my vehicle to Phillips Chevrolet for service. As I expected, the service department is just as great as the sales department. I love Philips Chevrolet in Lansing overall. No one else will touch my car for service but Philips Chevrolet Service Department. Keep up the great work and I'll see you soon for general maintenance.

- Bennetta G.

I purchased my Chevy from a different dealer but I've been bringing it to Philips for service, since it is located near my job. I love their outstanding customer service!! I can drop my car off on my way to work and pick it up after work, and they will even provide me with a ride. I've had 3 outstanding experiences with their service department and I would highly recommend their service department. They have a very clean facility with qualified and friendly staff.

- Ebony

Tim is an excellent service department guy who took good care of me. I would definitely recommend him for a promotion anytime because he is awesome. I will always ask for him when I come back for any kind of service in the future. Phillips should definitely be proud to have a guy like Tim working for them.

- Mark D.

Phillips is the best!!! It starts with ownership and works it’s way down to a great service department and a great sales staff that truly has a great attitude all the way around. You don’t get to be #1 by accident. They offer great prices with no surprises. I am very happy with my new car and I know that Phillips stands behind every vehicle they sell. Truly is the only place to buy a car. If only more businesses had the Phillips attitude, life would be so much better. Thank you Phillips Chevrolet.

- Joseph P.

I always deal with John in the service department; I have dealt with him when he was at Gibson Chevrolet, and since he was at Ridgeway and now Phillips! He is one of the main reasons that I kept buying cars at Gibsons from 1989 till they closed! He always goes out of his way to help you! Good service means more to me than buying the car experience! If the service isn't good I'll go somewhere else and buy!

- Joe L.

All aspects of the purchase of my new Corvette C7 were excellent. The salesman, the sales General Manager, the service department and the facility owner all went above and beyond to make the experience a pleasant one. In the 50+ years that I have been buying cars, the experience with Phillips Chevrolet ranks at the top of the list.

- James S.

The service consultant Tim Christ did a good job keeping me informed about my car. The service Manager Tom Wentz also kept me informed and seemed very interested in making sure the job was done correctly. There was a defective part on the car and I really want to thank the mechanic that serviced my car as the problem was difficult to find. He really worked hard I believe to solve the problem. So please someone thank the mechanic.

- -Carmel K.

My review is three fold. Sales- Awesome experience! I hate feeling pressured; I am a look things up-wait-wait- then buy kind of girl. It took 4 months before I actually purchased a vehicle from Phillips Chevy, and each time I walked into the dealership, my salesman answered all of my questions, allowed me to test drive, and research to my heart’s content. I truly appreciated the no hassle approach- I eventually bought my car and I am more than pleased with the experience.Thank you!!! Service- I have had multiple experiences with Service from oil changes to simple repairs with all of my Chevy vehicles. I am so very grateful for the professional team of advisers and service mechanics that I have encountered. The service work done is accurate, timely, and efficient. I honestly would not take my vehicle anywhere else. KATHY CULLICK! You are professional, friendly, helpful, and a woman of your word!! She calls me and gives me updates about my vehicle; she works behind the scenes to assure the work is being done. She's very personable and gets the job done!! You are amazing and I hope Phillips Chevy realize the true asset you are to their company. Management- I appreciated all of the follow up calls after purchasing my vehicle. The business means business about customer service. Please continue this part of the experience. I would highly recommend this company for your car buying and service needs. WELL DONE Phillips Chevy!

- Tara

I brought my car in for its regularly scheduled maintenance. I was very pleased with the service and with the Phillips staff. I made an appointment online to have my car serviced and I was in an out in no time. I was greeted by Service Advisor Kathy Cullick. She was very friendly and was on top of everything. She made my experience very satisfying.

- Dvapor

I would like to thank the whole team at Phillips Chevrolet in Lansing! They helped me find the perfect car, that I would feel safe in when on the highway. I personally want to thank Mike Maheras, Donne Lee, and Kathy Cullick for finding me my car! I got a 2015 Malibu and I love how the handles feel and it’s very comfortable. I suggest you go to Phillips Chevrolet in Lansing if you want good people to help you find the perfect car! They get 5 stars from me!

- Daniel D.

I purchased my Chevy from a different dealer but I've been bringing it to Philips for service, since it is located near my job. I love their outstanding customer service!! I can drop my car off on my way to work and pick it up after work, and they will even provide me with a ride. I've had 3 outstanding experiences with their service department and I would highly recommend their service department, to anyone that needs any type of repair (big or small). They have a very clean facility with qualified and friendly staff.

- Ebony

I went to Phillips Chevrolet in Lansing on Wednesday and the service I received was awesome. My service advisor Kathy got my car right in to be looked at. Well as you can guess it was not good news. I had a bad leak that was very expensive. I also had recall that needed to be done. Well they did my recall item right then and I told them that I needed to talk to my husband about the other work. Kathy told me that would be fine and to just give her a call when I was ready. Just wanted to let you know that I really appreciated the prompt and friendly customer service that I received and Thank you very much!!!!

- Dena W.

I had a great experience at this Chevy dealer. The people there are very nice and helpful. I would definitely recommend others to this dealer.

- Ashraffarhoud

I had a great experience at Philips Chevrolet! The whole process was easy and painless. I will definitely be a returning customer for years to come.

- DG32

Every time I bring my in vehicles for service, I am impressed at how much personal service is given even though the service department is very busy. The care and detail taken and given by Scott P. is mind blowing! I am also a very big fan of the new Chevy Concierge program and very impressed at how they are able to keep up with the demands of all the people she deals with. It is this kind of Customer Service that will keep me coming back for more. Some places just forgot about the "customer" in Customer Service Phillips re-invented it!

- chicagofixer

My parents have purchased 3 cars from Phillips, and I would definitely recommend this dealership to anyone looking for a new or used car. The service department is also great, and they work hard to make sure you have what you need. I love that the concierge will arrange for whatever you need while you wait, and a loaner car is offered if you have to leave your car there for more than 10 hours. Everyone there definitely works hard to make you happy so you'll keep coming back.

- jmpiep

I love this place. A lot of cars to pick from and awesome price. No pressure sales. This was my first time there. I will be back for my next car and i have been telling everyone who wants a car to go there.

- spagoz

Amazing experience! Made my first time car buying experience very delightful! I will recommend this dealership to everyone I know looking for a new car! Everyone is super nice and they actually care about your wants and needs!

- amollway

I was very impressed with the professionalism of the whole process of buying our new family vehicle. We would highly recommend Phillips Chevrolet to any of our family or friends!

- Tiffanie

The service department went above and beyond to repair a flat tire on my car that was in my garage at home. They sent someone from Phillips service to my house, take off my tire, bring it back to the dealership, repair it and then bring it back to my house and put it back on my car. Everyone in the service department is always professional, friendly, and helpful! I have never been disappointed! Highly recommend Phillips!

-Corie P.

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